Knowledge Base Article List

Case - EnsureDR Management (EDRM) login behavior after the first installation. - Issues login into EnsureDR management - Forgot username or password Cause First time login: When you first time login to EDRM from any chrome based browser a one week token will be created and downloaded to your browser. It will let you auto login into the EDRM with the username and password you entered in the setup process. Only after saving your first job and a week passed, the token will be revo...

EnsureDR LIVE Failover Prerequisites The LIVE Failover process should be performed only in two cases: - Production site is not available - Testing required by your internal company’s rules Regardless of the reason for performing a LIVE Failover, you must be aware of how it will influence your environment. EnsureDR is an orchestrator for your data mover, so you need to know how the data mover you are using is configured and how your data mover will perform during the LIVE Failo...

LIVE Failover/Failback EnsureDR Live failover is a feature that allows you to start business processes from the recovery site in case the primary site is down for any reason. The failback is the ability of a system to restore all data back to the primary site after a disaster is resolved. Some companies have a policy to test the failover/failover process to ensure that in the event of a real disaster, the system will be ready to operate from the disaster recovery location. In these case...

Implementing EnsureDR with NetApp 9.x and VMware in On-Premise Environments CASE After the job has started, the Failover step is marked as 'bad' in the report. In the support log, we can find an error message similar to the following example: “The operation for the entity "vm" failed with the following message: "Unable to DATE & TIME - write VMX file: /vmfs/volumes/ID/VM/VM.vmx.". Unable to write VMX file: DATE & TIME - /vmfs/volumes/ID/VM/VM.vmx. Insufficient permission to access ...

EnsureDR prerequisites settings in Microsoft Azure - Portal Azure: Home > Subscription > Overview - Collect Subscription ID (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) - Portal Azure: HOME > Microsoft Entra ID (former Azure Active Directory) - Collect Tenant ID (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) - Portal Azure: HOME > Microsoft Entra ID > App registrations - Click on “+ New registration” to create new App - Set application...

How to create a Creating Keycloak Credentials in Zerto version 10.x Zerto made a shift in version 10.x, transitioning from the Windows-based ZVM to the Linux-based Zerto Virtual Manager Appliance (ZVMA), which integrates microservices for security and authentication. This transition influenced the development of a new iteration of EnsureDR, capitalizing on the enhanced capabilities introduced in Zerto v10.x With the release of EnsureDR version 4.17, the only supported Zerto version is 10.x...